Personalized Answering Services Provide Better Customer Experiences

Please press one if you know the extension of the person you want to talk to. Is there a more irritating response you can get when you really need some information? Why does my cell phone bill have an extra $20 charge this month? Please press one if you know the extension of the person … [Read more…]

7 Things You Should Consider Before Choosing a Business Answering Service

Hiring a business answering service is a great way for business owners to increase efficiency, save money, and promote great customer service. Answering your customers’ phone calls on the first ring provides a great first impression; if a caller has to wait more than four rings for someone to answer, they are most likely going … [Read more…]